Johany Alexander Navarro Arevalo

IT support low-code and automation developer

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About me

A motivated and proven computer engineer with 10+ years of experience in IT Support and Windows OS. For the past 3 years working with Microsoft 365, Sharepoint, and the Power Platform.

Also, known as a warm and helpful person as well as a team member and always willing to learn new things.

In love with technology, innovation, people, travelling, eating and coffee.

Date of birth: June 18, 1987

Location: Halifax, Nova Scotia, Canada 

email: johany87@gmail.com

Work experience

IT Officer, RSM Malta

January 2022 – Present

IT assets management, training new hires on the technologies used in the company, setting up the hardware and software required for new hires as well as creating any user accounts, and providing IT Support levels 1 and 2 (phone/chat/desk-side) to staff, communicating with vendors, documenting internal IT procedures and/or solutions, participating in the implementation of IT projects, planning, designing, developing, documenting, and troubleshooting cloud solutions in the Microsoft Power Platform, as well as RPA (Robotic Process Automation), flows on Power Automate Desktop, Power Automate, and UIPath.

Support, and troubleshoot Microsoft technologies like Windows Server AD, Azure AD, SharePoint, Microsoft 365 furthermore third-party apps like 3CX, Veeam B&R, and Kaspersky Endpoint Security.

IT Officer, RSM Malta

January 2020 – January 2022

Desktop imaging, Windows installations and/or updates, provide level 1 phone/chat/email/desk-side support on Microsoft technologies, support Active Directory, Microsoft 365 Services, and Kaspersky Endpoint Security, as well as Robotic Desktop Automation (RPA), flows on Power Automate and UIPath, making and supportting applications on the Microsoft Power Platform

Catering staff – Elation Ltd

May 2018 – June 2019

Setting up and dismantling all tables, chairs, plates, decorations, linens, glasses, projector, sound, cutlery and place settings where the guests will be seated, working during meetings, conferences, weddings, family parties and outside catering.

As a bartender welcoming  customers, mixing beverages using an extensive range of ingredients
including liquor, bitters, soda, water, and sugar, maintaining a clean work and dining area by removing trash, cleaning tables, and washing glasses, utensils, and equipment

Freelancer

September 2014 – December 2017

Leading, planning, and organizing projects of web pages, Windows licensing, preventive and corrective maintenance, wireless, structured cabling, Active Directory servers and File Server.

Act as a team leader of a group of engineers that are capable of solving company needs in a timely manner.

Skills

  • Windows OS 85% 85%
  • Power Apps / Power Automate 75% 75%
  • Power BI 45% 45%
  • Microsoft 365 / Teams / Azure AD/ Sharepoint 65% 65%
  • Windows Server 50% 50%
  • IT Support 85% 85%
  • IT Infrastructure 70% 70%
  • Leadership 70% 70%
  • Problem-solving 80% 80%
  • Collaborative 80% 80%
  • Creativity 80% 80%
  • Team player 80% 80%
  • Organisation 80% 80%
  • Self-learning 80% 80%

%

Spanish

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%

English

Education

Computer engineering

Bachelor’s degree

Computer technician

Technician diploma

Certifications

Create and Manage Automated Processes Using Power Automate

December 2023

RPA Developer foundations(2019.4)

UIPath Academy – June 2022

Basic First Aide

June 2022

Power Platform Fundamentals

June 2021

General English

June 2018

Web development BootCamp

March 2017

Hobbies

Thanks for coming all the way down let´s talk… 😎